![]() That’s still an option, but after we realized the extent of the issue via an alert Canadian reader, we’ve tweaked the cart so U.S. But it turns out that the service eSellerate relies on for that feature charges a fairly steep “hedging” fee to ignore any exchange rate changes between when you place your order and when the transaction clears the credit card. ![]() Initially, we let the eSellerate system handle currency conversion, since then the amount you see in the cart matches the amount that appears on your credit card statement, no matter what currency conversion fee your card charges. On the other extreme, for all the Angel-level members, we’re truly overwhelmed at your generosity.Ĭurrency Conversion Is Confusing - Although we pride ourselves on trying to treat readers in other countries as first-class citizens when it comes to things like including metric measurements and avoiding season references that are backward for our Southern Hemisphere readers, currency exchange still throws us. Believe me, we appreciate everything, and in this tough economy, it means all the more to us that our work is considered so valuable. While we are grateful to each and every person who becomes a TidBITS member, I particularly want to thank all the people who contributed $20 and then sent me email apologizing for not being able to give more. Although the vast majority of people joined at the lower membership levels, when I compare what percentage of revenue each level generated, it’s remarkably even, apart from the $250 Patron level that has primarily been used by companies and user groups. Offer Multiple Levels of Membership - Speaking of the different membership levels, it turned out to be incredibly important to offer widely varying levels so people could choose how much they wanted to contribute. With it, all our memberships default to manual renewals but give those who prefer not to run through the cart every year an option to switch to automatic renewal. With four renewable membership levels ($20, $50, $100, and $250), though, we felt that eight options was overwhelming, so we initially opted for making the two lower levels renew automatically, and the two higher levels renew manually.Īfter hearing from some people who dislike automatic renewals on principle, we posed the problem to our friends at eSellerate, who suggested we use a feature of their system that was new to us. People Like the Option of Manual Renewals - This is the biggest one, and it wasn’t even really news to us, since a good friend of TidBITS who runs a subscription service had encouraged us to offer both manual and automatic renewals. In the interests of transparency and helping others avoid our missteps, here’s what we’ve learned. Thanks to the whirlwind of responses in December, we discovered (and fixed) a few mistakes, made some changes, and learned some lessons. (And let me know if you’d like to offer a discount on your product.) So, if you haven’t yet joined the TidBITS membership program (and especially if you tried, but were stymied by glitches that affected some people in the first week), won’t you help us increase our membership to 2,000 by the time we cover Macworld Expo for you at the end of January? We also now have member-only discounts on over 25 top Mac programs, including the newly added PDFpen, TextExpander, DiscLabel, SpamSieve, EagleFiler, DropDMG,Īnd Fetch - see our Member Benefits page for the full list. But that’s good, and for those who have become TidBITS members, thanks again.īut as gratifying as hitting 1,200 members in a few weeks has been, that’s less than 5 percent of the 25,000 people who receive TidBITS via email each week, not to mention the tens of thousands of people who read our articles via our Web site. ![]() Between the incredibly kind messages from many longtime readers and notes from people who had problems due to multiple accounts or other quirks, it took me almost a week to regain control of my email. Seriously, those keys on my keyboard are showing significant wear after the reaction from nearly 1,200 TidBITS readers to the unveiling of our new TidBITS membership program (see “ Support TidBITS by Becoming a TidBITS Member,” 12 December 2011). #1615: Why Stage Manager needs an M1 iPad, Limit IP Address Tracking problems, Citibank cryptocurrency confusion.#1616: Explaining passkeys, Apple challenges for senior citizens, macOS 11.6.7 Big Sur fixes email attachment bug.#1617: Pages regains mail merge, HomeKit sensor improvements, keyboard flags in Monterey.Preview selections, portable power for a MacBook Pro #1618: M2 MacBook Air available to order, Lockdown Mode, Live Text vs.#1619: Stage Manager first impressions, Live Text in Preview redux, SMS 2FA failure fix, moving large folders with ChronoSync.
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